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A logo in a red punjabi font which says "BhangraFit by Floare"

Privacy Policy

Last updated: 12 November 2025

Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal information. It also explains your rights as a user of our website and services. We want to make this information as clear as possible. If you have questions, please contact us at bhangrafitbyfloare@gmail.com. By using our website and services, you agree to the practices described in this policy.

Who We Are

BhangraFit by Floare is a digital fitness membership operated by Flora Wellness Ltd, a private limited company registered in England and Wales.

We provide online fitness content, including Bhangra-inspired workouts, structured training programs, and complementary wellness material. All services are delivered digitally from our operating address. No physical products or in-person services form part of this agreement. 

Flora Wellness Ltd is the owner of this website and all associated subscription content. 

Company number: 13579613
Registered office: Fanshawe Avenue, Barking, Greater London, IG11 8RQ, England
Operating address: Cannon Workshops, Cannon Drive, Canary Wharf, London, E14 4AS, England

We are the Data Controller for your personal information. We are committed to handling your data safely, lawfully, and transparently in accordance with the UK GDPR, Data Protection Act 2018, and relevant e-privacy regulations. 

Information We Collect

Information You Provide Directly

This includes data you enter when you create an account or pay for a service, such as your name, email address, or login credentials. It may also include any messages or enquiries you send us. Payment information is collected and processed securely through Wix, we never receive your full card details. 

Information Collected Automatically

When you use our website, certain data is collected automatically through cookies and similar technologies. This can include your IP address, device type, pages visited, time spent on the website, and general usage information. We only use essential, functional, and analytics cookies. We do not use advertising cookies. 

Information from Wix Tools

​Because our website is built on the Wix platform, Wix may collect certain information as part of providing hosting, security, analytics, and payment services. This may involve servers located in multiple countries, including outside the UK/EU, and is managed under appropriate safeguards. Wix uses this information solely to provide services to us and does not use it for its own marketing purposes. 

How We Use Your Information

We only use your personal information in ways that are relevant, lawful, and necessary for providing our services. This includes using your information to: 

  • Create and manage your website account

  • Provide access to subscription content

  • Process payments securely

  • Email essential service communications 

  • Send newsletters if you opted in

  • Improve your experience 

  • Maintain security and prevent fraud 

  • Respond to your enquiries or support requests 

We will not use your data for any purposes unrelated to providing our services unless you have given consent. 

Email Marketing

If you choose to subscribe to our email list, we may send you announcements, updates about new videos, recipes, or features, and special offers or promotions. You can unsubscribe at any time by clicking the link at the bottom of emails or by contacting us. We will remove or anonymise your details within 30 days of unsubscribe. 

Payment Information

All payments are processed by Wix Payments, which complies with the Payment Card Data Security Standard (PCI DSS), the highest global standard for secure payment processing. We never see or store your full card details. Wix handles this information on our behalf.

Sharing Your Information 

We do not sell, trade, or rent your personal data. We only share your information with:

  • Wix, who hosts and powers our website and tools

  • Service providers, who help us operate the site (e.g., email tools)

  • Authorities, if legally required

We only share what is necessary and always with trusted providers. Data transferred outside the UK/EU is protected by appropriate safeguards such as Standard Contractual Clauses. 

Cookies 

We do not use advertising cookies. We only use: 

  • Essential cookies required for the website to function 

  • Functional cookies to remember your preferences 

  • Analytics cookies to help us understand how people use the website 

You can accept or decline non-essential cookies via our cookie banner, provided by Usercentrics for Wix. You can also manage cookie settings via your browser. For a full explanation, please read our separate Cookie Policy. 

How Long We Keep Your Information

We only keep your personal information for as long as it is genuinely needed for the purposes we collected it for, or for as long as the law requires. Different types of data have different retention periods.

Account Data

We keep the information associated with your account for as long as your account remains active. If you choose to delete your account, we will securely remove or anonymise your data unless we are required to keep certain information for legal reasons.  

Transaction Data 

​Information related to your payments, billing history, and transaction records is kept for a minimum of six years, as required by UK tax and accounting laws. 

Marketing Data

If you have subscribed to receive marketing emails, we keep your information until you choose to unsubscribe. When you unsubscribe, we will stop sending marketing communications immediately, and we will remove or anonymise your details from our marketing system within 30 days.  

Analytics Data 

Analytics data collected through cookies or similar tools is kept only for the duration allowed by your cookie consent choices. If you withdraw your consent, future tracking will stop, and any existing analytics data will follow the retention policy set by the relevant cookie provider.

Data Protection

We use industry-standard security measures provided by Wix to protect your data, including: 

  • SSL certificate to encrypt your connection

  • TLS 1.3 encryption for secure data transfer

  • DDoS protection to prevent service disruption

  • Monitored secure servers

  • PCI Level 1 compliance for all payments

While these measures help safeguard your information, no online system is completely risk-free. We continually review our security practices to protect your data as best we can. You should also take responsibility for your login security and account details.

Your Rights

You have strong rights over your personal data under UK GDPR, including the right to:

  • Access your data

  • Correct inaccurate data

  • Delete your data

  • Restrict processing

  • Object to certain processing

  • Data portability

  • Withdraw consent at any time

  • Complain to the ICO (Information Commissioner’s Office) 

To exercise any rights, email us bhangrafitbyfloare@gmail.com. We aim to respond to requests within one month. 

Changes to This Policy

We may update this Privacy Policy to reflect changes to our services, legal requirements, or how we handle personal information. Where changes are material, we will update the “Last updated” date and, where appropriate, notify you by email or through your account. Continued use of our services after changes are published constitutes acceptance of the revised policy. If you do not agree, you may cancel your subscription before the changes take effect. We recommend checking this page occasionally so you always know how your information is being used and protected.

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